Savvy CM and IE7

Any version of Savvy previous to version 3.0 (released in June of 2006) has an older editor.  This editor does not work with Firefox 2 or IE 7.  Many people will be forced to upgrade to IE 7 or have done so already.  

For any clients still using older versions of Savvy CM we suggest you contact us to purchase an upgrade or answer any questions.

New Support Site and Knowledge Base

We have created a new support site for Savvy Content Manager.  In it you will find a useful Knowledge Base, FAQ and a issue tracking system.  We will now be able to better answer your questions, track your needs and follow up with any of your requests.  

Be sure to check the KB before you submit a request as it may already be answered.

http://support.besavvy.com

File uploads create folder and then file error

For some people using CFMX 7 you may run into an issue where uploading a file will cause Savvy to create a new folder with that file name, and then place the file inside of that folder.  This doesn't happen in CFMX 6, or some versions of 7.  Adobe has changed their behavior of the cffile tag to match previous versions. The link below is to a hotfix that you can download to patch ColdFusion.

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=aae43964


ColdFusion Cache of DNS Tip

Steven Erat has a great blog post regarding ColdFusion caching hostname resolution.  Essentially there are times when tags within ColdFusion look up domain names and map them to an IP address.  The ColdFusion server then remembers that information.  This is all a good thing. 

However people sometimes get into trouble when they have a development and live web site on the server, and switch IP's of the two addresses (such as changing the dev site to the new live site).  The old site information is still remembered by ColdFusion potentially causing errors, corrupt data or worse.

This can cause problems for Savvy CM users if they have just set up a new domain for Savvy, or recently changed it.  If you find you can no longer create new pages with Savvy, have the ColdFusion service restarted.  A quick way to test this is to have a web browser opened on the server hosting your web site.  If it doesn't' resolve the web sites correctly you have a problem.

Visit Steven's blog for more detailed and technical description and how to change the configuration on the server if you need to.

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